What kind of quality print out do you use?
 – We use sub-dye printers. This kind of printers provide high quality of prints that will last a long time. We do not use ink-jet type of printers to avoid fading in just a short time.

Do you post soft copies online?
– Yes, we do. Unless highly requested by client, all our galleries are featured online thru Facebook.

Can we request for personal soft copies of the photos?
– Of course! We can send them through your email, or clients can provide USB, we will be glad to copy them for you.

Is there a limit to the number of photos and prints?
– Our service provides unlimited shots within the agreed number of hours. Depending on the package availed, and unless it is stated in the contract that we will do  multiple prints, standard for all of our service will be single print-out only.

Do you charge transportation fees? Out of town fees?
– Yes, we do. It depends on the proximity between the location of the venue and our place. Feel free to inquire with us on how much it will cost. Just specify the venue.

Can we ask for the layouts to be branded with our (company) logo and/or other event details?
– We customize the layout based on the theme of the event, and yes, we can include the needed details you want us to place in it.

Do you accept outdoor events?
– We do accept them. However, we would require a dry area and nearby electrical socket for us to operate. In cases we experience rain, we need to pullout our equipment to safety that may affect the time alloted for your event. We also need our equipment to function in a good temperature area for quality print output.

– We can service your outdoor events, but not encouraged. Provide at least a good tent, that will be ok with us.

Can we choose the backdrop to be used?
– The backdrop that we will use will depend on the layout. You may opt for greenscreen technology or the sequins backdrop. You may also provide your own if you need to, but the cost of our service will be the same.

We want a tarpaulin style backdrop.
– No problem! We will be glad to provide them with a minimum amount to have it printed. Contact us for details.

The booking will not push thru. Can we get a refund?
– Depending on the contract, refund may be obtained if the cancelation was made within the agreed given time. Otherwise, it will be non-refundable.

My guest accidentally damaged your equipment. Will I be charged?
– Our contract specifies the liability of the client on any damages incurred on our equipment. Cost to be shouldered by the client will depend on the extent of the damage/s.

We need more time, can you extend on the spot?
– If there will be no next event that will be affected, yes, we can extend. An extension fee will be charged and collected after the event. This service is part of the contract.

What events can you provide service with?
– Fotograb can do corporate events, kiddie parties, weddings, debuts, school activities, etc. Send us a messsage and we will be glad to discuss them with you.

Why is your rate higher than other photobooth operators?
– Our rate is standard to also cover all other expenses such as staff fees, equipment maintenance, consumables and other costs. We are also after the quality of service we provide. We want to ensure that you always get your money’s worth.

Any promos available?
– We run promos every now and then. For corporate clients with long-term contract with us, we may have something tailored for you. Send us a message so we can discuss.

Do you accept other payment terms?
– Yes, we do. Depending on the agreement and contract, payment term options can be discussed.